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Tag: customer relationships

What You Need to Do to Keep Clients Coming Back

client.love: Client Happiness Idea Generator

When it comes to client loyalty, small actions matter. There are thousands of things you can do. Introducing the Client Happiness Idea Generator, a source of ideas for putting a smile on your client’s lips.
… Read more

Posted on 2018-10-06 by Jakob Persson

3 Agencies on How to Get Super Actionable Client Feedback

Jakob Pernvik (Triggerfish), Sofia Sundström (SthlmConnection) and Tobias Bard (Prototyp)

Constant learning is a requirement for developing your business. It starts with an active agency-client feedback loop. I talked to three agencies about how to get feedback that lets them continuously improve.… Read more

Posted on 2018-09-16 by Jakob Persson

This Is What Happens When You Have a Swedish Fika

A typical Swedish fika at a café. All that's missing are the cinnamon rolls.

I was recently reminded of the power of having a simple coffee break, in Sweden known as “fika,” and what it can do for your business.… Read more

Posted on 2018-05-19 by Jakob Persson

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